![]() When AVG Remover finished, I clicked on restart. Ran AVG Remover, nothing to remove reported but ran anyway.Ĥ. ![]() Removed Malwarebytes via the control panel.ģ. So, I am now writing to you begging you to send me a step by step list of things I need to do to reinstall AVG Antivirus Free.Ģ. I was then told there was nothing I could do. I told them that was not possible because I have a dial-up connection to the internet and it was very slow. They told me I had to pay them $19.99 for them to install your program. I called your support team again and told them what happened. I got the same "Installation Failed" screen. I then tried to reinstall AVG Antivirus Free again. The young man who answered told me that I had to download and run "AVGRemove.exe first. However, I found a telephone number that I has to pay to use for support. I then went to your support web site and tried to log onto your "Support Community" but my browser will not work with your web site. I went to your web site and downloaded the latest version of AVG Antivirus Free and tried to install it. However it was suggested to me that I uninstall AVG from my computer then reinstall it. I then called your toll free telephone support number but was told that you no longer support AVG Antivirus Free. So, I then turned my computer off, waited 15 seconds and then turned it back on. I clicked on the button "Fix Now" but that did nothing. I clicked on the symbol and discovered that two of my normally green circles were red. ![]() Five days ago I turned my computer on and discovered that the AVG symbol had an exclamation mark in the center.
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